Rhythm feature

Driving outcomes through donuts

Delivering donuts each week helped establish a team rhythm 

Why this belongs here

As a Senior Digital Project Manager at Schwab, rhythm was central to my success as a leader and as an individual contributor. It went far beyond just the work. Each Friday on my way in from the train station I stop at the donut shop (no longer there) and pickup a box of assorted donuts and donut holes. I became a driver of culture and community by establishing a dependable rhythm, even if it had nothing to do with the work. It became a bit of a ceremony.

Associated atoms

The source material behind this feature.

Role · Charles Schwab · 2014 - 2016

Senior Digital Project Manager — Team Lead, Schwab Creative Center

  • Managed a team of tenured project managers.
  • Established consistency, workload balancing, best practices, and recognition practices.
  • Served as technical liaison for digital marketing, workflow systems, app support, and issue management.
  • Managed multi-year server and application migration to a data center.
  • Helped implement cloud workflow application with user-centered design guidance and training.
  • Established video production process with internal and third-party teams.
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Role · Charles Schwab · 2011 - 2014

Digital Project Manager, Creative Services

  • Led design and development of digital marketing efforts.
  • Prepared technical specifications for interactive projects.
  • Established project plans for large interactive initiatives.
  • Coordinated near-shore and offshore resources.
  • Ensured development satisfied user needs and business goals.
  • Worked with distributed teams across multiple U.S. locations.
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